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Help & Support

Getting started with your personalized Super X-Fi profile

For all Super X-Fi products, we need to set up a personalized Super X-Fi profile for a customized listening experience.

This personalization needs to be done only once, across all your Super X-Fi devices, in 3 simple steps.

Download SXFI App

Download the SXFI App from the Google Play Store and the iOS App Store1.

1The SXFI App will be available on iOS App Store by end February 2019.

Step 2: Register Account

Register your Super X-Fi account. This account can be used across all Super X-Fi device.

This account is different from your Creative Store account.

Step 3: Head and Ear Mapping

Go through a simple one-time capture of 3 pictures - right ear, face, and left ear.

TIP: Ask a friend to help you capture your images!

Subsequently, you can redo your Super X-Fi profile by tapping on the ‘Personalize' menu tab in the SXFI App and go through the 3 steps set-up once more.